Optical Team Lead — Customer‑First Care & Growth

Specsavers; Greater London; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Pension scheme with employer contrib.

Headspace app subscription

Eyecare and hearcare discounts

Birthday day off

Enhanced family leave

Company sick pay

Specsavers Perks portal with discounts

Job summary

Specsavers Strand is seeking a Supervisor to lead by example, delivering exceptional customer service and keeping the store and team running smoothly. You will have opportunities to grow your skills and support others in the community's hear and eye care journey.

This is a full-time role (40 hours per week, including weekends) designed for someone who wants to progress their leadership career in a supportive environment.

Qualifications

• Previous optical experience is essential.
• Confident communicator who builds relationships with customers and colleagues.
• Excellent attention to detail.
• Flexible and adaptable in a busy environment.
• Leads by example with strong leadership potential.

Responsibilities

• Lead store operations and ensure smooth daily running.
• Deliver outstanding customer service and build strong customer relationships.
• Support and develop team members to reach targets.
• Ensure compliance with store standards and procedures.

Skills

Customer service

Communication

Attention to detail

Time management

Leadership

Organisation

Hard-working

Job description

Specsavers Strand is seeking a Supervisor to lead by example, delivering exceptional customer service and keeping the store and team running smoothly. You will have opportunities to grow your skills and support others in the community's hear and eye care journey.

This is a full-time role (40 hours per week, including weekends) designed for someone who wants to progress their leadership career in a supportive environment.