Optical Team Lead: Customer-First Champion

Specsavers; Windsor; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Store Bonus

Pension scheme with employer contrib.

Specsavers Perks

WeCare employee support service

Headspace subscription

Eyecare and hearcare discounts

Birthday day off

Enhanced family leave

Company sick pay

Job summary

Specsavers in Windsor is seeking a Supervisor to lead our team and deliver outstanding customer service while ensuring the store runs smoothly. You will drive daily operations, develop colleagues, and promote a customer-first mindset in a fast-paced retail setting.

You’ll be a positive presence on the shop floor, manage shifts, and support colleagues to grow their skills in a collaborative, supportive environment.

Qualifications

• Previous optical/retail experience is essential.
• A confident and effective communicator with customers and colleagues.
• Excellent attention to detail and accuracy.
• Well organised and capable of leading a team in a busy environment.

Skills

Leadership

Customer service

Communication

Attention to detail

Time management

Job description

Specsavers in Windsor is seeking a Supervisor to lead our team and deliver outstanding customer service while ensuring the store runs smoothly. You will drive daily operations, develop colleagues, and promote a customer-first mindset in a fast-paced retail setting.

You’ll be a positive presence on the shop floor, manage shifts, and support colleagues to grow their skills in a collaborative, supportive environment.