Optical Retail Specialist — Frames, Fittings & Vision Tech

Vision Express (UK) Limited; Windsor; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Frames allowance

Holiday 33 days

Discounts for family & friends

Wellbeing support

OneSight Foundation support

Job summary

Vision Express is seeking a friendly Retail Optical Assistant to deliver excellent customer service, advise on eyewear, and operate cutting-edge optical technology. You’ll assist with fittings, frame adjustments, and minor repairs, while supporting pre-screening eye tests and admin tasks to keep the store running smoothly.

Join a growing med-tech driven optics business backed by EssilorLuxottica, with opportunities to grow your career in a dynamic retail environment across the UK.

Qualifications

• Experience in customer-facing retail or optical environment.
• Passionate about eyewear and service.
• Strong communication and teamwork.

Responsibilities

• Deliver personalised customer service and product advice.
• Adjust frames and assist with fittings.
• Support pre-screening eye tests using optical tech.
• Keep the store running with admin tasks.

Skills

Customer service

Product advice

Communication

Team player

Digital tools

Job description

Vision Express is seeking a friendly Retail Optical Assistant to deliver excellent customer service, advise on eyewear, and operate cutting-edge optical technology. You’ll assist with fittings, frame adjustments, and minor repairs, while supporting pre-screening eye tests and admin tasks to keep the store running smoothly.

Join a growing med-tech driven optics business backed by EssilorLuxottica, with opportunities to grow your career in a dynamic retail environment across the UK.