Optical Retail Specialist — Premium Frames & Tech Growth

Vision Express (UK) Limited; Chipping Barnet; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frames allowance

Unlimited lens spend

33 days holiday with buy/sell options

Family & friends discounts

Free eye tests

Wellbeing support

OneSight Foundation involvement

Job summary

Vision Express is hiring a Retail Optical Assistant to join our UK stores. You will deliver personalised customer service, offer product advice, and help customers choose eyewear.

You’ll learn frame adjustments, assist with fittings and minor repairs, and support pre-screening eye tests using the latest optical technology. We offer a frames allowance, unlimited lens spend, 33 days holiday with buy/sell options, discounts for family and friends, wellbeing support, and the chance to contribute to

Qualifications

• Confident engaging with customers and advising on products.
• Passionate about eyewear, style, and using digital tools.
• Strong team player with a can-do attitude and good listening.

Responsibilities

• Deliver personalised customer service and product advice.
• Adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using optical technology.
• Keep the store running smoothly with admin tasks.

Skills

Customer service

Communication

Frame fitting

Team player

Tools

Optical technology

Job description

Vision Express is hiring a Retail Optical Assistant to join our UK stores. You will deliver personalised customer service, offer product advice, and help customers choose eyewear.

You’ll learn frame adjustments, assist with fittings and minor repairs, and support pre-screening eye tests using the latest optical technology. We offer a frames allowance, unlimited lens spend, 33 days holiday with buy/sell options, discounts for family and friends, wellbeing support, and the chance to contribute to