Optical Retail Specialist – EyeCare, Style & Bonuses

Vision Express; Stratford-upon-Avon; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frame allowance

33 days holiday with buy/sell

Family & friends discounts

Free eye tests

Employee wellbeing support

OneSight Foundation involvement

Job summary

Vision Express is recruiting a Retail Optical Assistant to deliver confident customer service and product advice while working with premium eyewear and med-tech innovations. You’ll adjust frames, assist with fittings, and support pre-screening eye tests using advanced optical technology.

You’ll join a team at a leading optical retailer backed by EssilorLuxottica, enjoying generous benefits, 33 days holiday, and opportunities to grow within a global vision-focused group.

Qualifications

• Customer-facing experience in retail eyewear
• Ability to adjust frames and assist with fittings
• Comfortable with digital tools and technology
• Strong communication and listening skills

Responsibilities

• Provide confident personalised customer service and product guidance
• Learn to adjust frames, assist with fittings, and perform minor repairs
• Support pre-screening eye tests using the latest optical technology
• Help keep the store running smoothly with admin and support tasks

Skills

Customer service

Product advice

Digital tools

Team player

Communication

Job description

Vision Express is recruiting a Retail Optical Assistant to deliver confident customer service and product advice while working with premium eyewear and med-tech innovations. You’ll adjust frames, assist with fittings, and support pre-screening eye tests using advanced optical technology.

You’ll join a team at a leading optical retailer backed by EssilorLuxottica, enjoying generous benefits, 33 days holiday, and opportunities to grow within a global vision-focused group.