Eyewear Specialist — Retail Optics & Bonus Earnings

Vision Express; Shotton; On-site; GBP 19,000 - 25,000; Full time

Benefits offered by this job

Frame discount

Holiday allowance 33 days

Family & friends discounts

Free eye tests

Wellbeing support

OneSight Foundation involvement

Job summary

Vision Express is hiring a Retail Optical Assistant to deliver personalised customer service, advise on eyewear, and support eye tests with the latest optical tech. You’ll learn frame adjustments, fittings, and minor repairs while helping the store run smoothly with admin tasks.

The role offers generous discounts, extensive holiday allowance, and wellbeing support within a growing med-tech business backed by EssilorLuxottica.

Qualifications

• Experience in delivering personalised customer service in a retail setting.
• Interest in eyewear fashion and med-tech tools.
• Strong communication and team collaboration skills.

Responsibilities

• Deliver personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Eyewear knowledge

Communication

Team player

Tools

POS systems

Eye testing tech

Job description

Vision Express is hiring a Retail Optical Assistant to deliver personalised customer service, advise on eyewear, and support eye tests with the latest optical tech. You’ll learn frame adjustments, fittings, and minor repairs while helping the store run smoothly with admin tasks.

The role offers generous discounts, extensive holiday allowance, and wellbeing support within a growing med-tech business backed by EssilorLuxottica.