Optical Retail Associate - Frames, Tech & Bonus Potential

Vision Express; Staines-upon-Thames; Remote; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Frames allowance

Holiday entitlement

Staff discounts

Eye tests free

Wellbeing support

OneSight Foundation support

Job summary

Vision Express is hiring a Retail Optical Assistant to join our UK team. You will deliver personalised customer service, provide product advice, assist with fittings, and support pre-screening eye tests using state-of-the-art optical technology.

As part of the EssilorLuxottica group, you’ll join a leading optical retailer with strong brands and career development opportunities, plus a generous benefits package including frames/ lenses allowances and holiday options.

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear and digital tools.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Product advice

Eye care knowledge

Digital tools

Team player

Strong communicator

Job description

Vision Express is hiring a Retail Optical Assistant to join our UK team. You will deliver personalised customer service, provide product advice, assist with fittings, and support pre-screening eye tests using state-of-the-art optical technology.

As part of the EssilorLuxottica group, you’ll join a leading optical retailer with strong brands and career development opportunities, plus a generous benefits package including frames/ lenses allowances and holiday options.