Optical Assistant: Welcoming Vibe, Style Guidance, Bonus

Ace and Tate; England; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Up to 16% monthly bonus

28 days holiday entitlement

Wellbeing support including healthy snacks

Discount codes for opticals and sunglasses

Team events

Access to internal learning portal

Job summary

Ace and Tate is seeking an Optical Assistant in Brighton Bond Street. In this role, you will create a welcoming atmosphere, assist customers with frame selection, and provide detailed product knowledge about lenses. The position offers an opportunity to earn monthly bonuses, enjoy 28 days of holiday (increasing to 33 after two years), and access various wellbeing programs. Join a team that values human connection and teamwork while making a positive impact on customers.

Qualifications

• Ability to create a welcoming vibe for customers in the store.
• Experience in providing style advice for eyeglasses.
• Skill in explaining lens options and adjustments.

Responsibilities

• Make customers feel seen and excited to be in store.
• Help customers find frames and provide style tips.
• Explain differences between lenses, coatings, and fits.
• Polish lenses and adjust frames.
• Guide customers through lens upgrades and add-ons.

Skills

Customer service

Sales skills

Knowledge of lenses and frames

Job description

Ace and Tate is seeking an Optical Assistant in Brighton Bond Street. In this role, you will create a welcoming atmosphere, assist customers with frame selection, and provide detailed product knowledge about lenses. The position offers an opportunity to earn monthly bonuses, enjoy 28 days of holiday (increasing to 33 after two years), and access various wellbeing programs. Join a team that values human connection and teamwork while making a positive impact on customers.