Optical Assistant – Eyewear Stylist & Customer Guide

Ace and Tate; Greater London; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

8% monthly bonus

28 days holiday (33 after 2 years)

Wellbeing support and OpenUp sessions

ClassPass collaboration

Discounts on opticals

Team events

Learning portal access

Job summary

Ace & Tate seeks an Optical Assistant in Central London to deliver outstanding customer service, offer style advice, and explain lens options and frame fits. You will help customers choose frames, polish and adjust items, and guide upgrades to ensure satisfaction.

With a focus on a welcoming in-store experience, you will benefit from bonus potential, generous holiday entitlement, wellbeing support, and discounted eyewear.

Qualifications

• Fostering a welcoming store environment.
• Providing clear style advice and lens-related information.
• Explaining differences between lenses, coatings and fits.

Responsibilities

• Create a welcoming vibe for customers in-store.
• Deliver clear style advice to help customers find the right frames.
• Share knowledge on lenses, coatings and fits for informed choices.
• Polish lenses and adjust frames to ensure polish and wearability.
• Guide customers through lens upgrades, coatings and add-ons.

Skills

Customer service

Style advice

Lens knowledge

Polishing lenses

Sales with care

Job description

Ace & Tate seeks an Optical Assistant in Central London to deliver outstanding customer service, offer style advice, and explain lens options and frame fits. You will help customers choose frames, polish and adjust items, and guide upgrades to ensure satisfaction.

With a focus on a welcoming in-store experience, you will benefit from bonus potential, generous holiday entitlement, wellbeing support, and discounted eyewear.