Optical Assistant: Welcoming Style Advisor, Manchester (24h)

Ace and Tate; Manchester; Hybrid; GBP 16,000 - 17,000; Part time

Benefits offered by this job

16% monthly bonus

28 days holiday

Wellbeing support

Free glasses (2 pairs/year)

Staff events

Learning portal access

Job summary

Ace & Tate in Manchester is seeking an Optical Assistant to join our design-driven team. This 24-hour role focuses on welcoming customers, offering style advice, and helping people choose frames that fit.

You’ll learn about lenses, coatings, and fits, polish lenses, adjust frames, and guide customers through lens upgrades. We offer generous benefits, including bonus potential, holiday entitlement, wellbeing support, and glasses perks.

Qualifications

• No prior experience required; full onboarding and training provided.
• Store environment is design-driven, fast-paced and customer-focused.

Responsibilities

• Create a welcoming vibe by making every customer feel seen.
• Deliver clear style advice by helping customers find frames that fit their style.
• Explain differences between lenses, coatings, and fits to help customers choose.
• Polish lenses, adjust frames and ensure every pair leaves looking sharp.
• Guide customers through lens upgrades and add-ons to meet their needs.

Skills

Customer service

Style advice

Eyewear knowledge

Lens fitting

Sales

Job description

Ace & Tate in Manchester is seeking an Optical Assistant to join our design-driven team. This 24-hour role focuses on welcoming customers, offering style advice, and helping people choose frames that fit.

You’ll learn about lenses, coatings, and fits, polish lenses, adjust frames, and guide customers through lens upgrades. We offer generous benefits, including bonus potential, holiday entitlement, wellbeing support, and glasses perks.