Optical Assistant (20h) – Bristol, Style & Service

Ace and Tate; West of England; Hybrid; GBP 18,735,000 - 19,562,000; Part time

Benefits offered by this job

Hourly wage £13.11

Up to 16% monthly bonus

28 days holiday (33 days after 2 years

Wellbeing support and healthy snacks

ClassPass collaboration

Free psychologist sessions via OpenUp

Two free glasses per year

Friends and family discounts

Frequent team events

Internal learning portal access

Job summary

Ace & Tate in Bristol is seeking an Optical Assistant for 20 hours per week. You will create a welcoming store atmosphere, offer style advice and share knowledge on lenses and coatings to help customers choose confidently.

The role includes hands-on training, a competitive hourly rate of £13.11 with potential bonuses, and generous holiday entitlement. Diverse backgrounds are welcomed and support is provided to help you grow.

Qualifications

• No prior experience in retail or optics; onboarding and hands-on training provided.
• Diverse backgrounds welcomed to join our team.
• Ongoing support to help you succeed in your role.

Responsibilities

• Create a welcoming vibe by making every customer feel seen and excited to be in store.
• Deliver clear style advice by helping customers find frames that feel right and sharing tips.
• Share your knowledge by explaining lenses, coatings, and fits for right choices.
• Get every detail right by polishing lenses and adjusting frames to look sharp.
• Handle sales with care by guiding customers through upgrades, coatings and add-ons.

Skills

Customer service

Communication

Teamwork

Job description

Ace & Tate in Bristol is seeking an Optical Assistant for 20 hours per week. You will create a welcoming store atmosphere, offer style advice and share knowledge on lenses and coatings to help customers choose confidently.

The role includes hands-on training, a competitive hourly rate of £13.11 with potential bonuses, and generous holiday entitlement. Diverse backgrounds are welcomed and support is provided to help you grow.