Optical Assistant Manager: Lead Teams & Elevate Service

Boots Group; Rotherham; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Quarterly bonus

Employee discounts

Career development

Enhanced leave pay

Flexible benefits

TELUS Health EAP

Job summary

Boots Group, via Boots Opticians, is recruiting an Assistant Manager to lead and inspire your team, delivering an exemplary customer journey and supporting the Store Manager to implement the commercial plan and drive growth.

Across the store you’ll cover customer service, operations and clinical tasks including patient pre-screening, dispensing and accuracy checks, while developing staff through rotas, reviews and performance management. Leadership training is available.

Qualifications

• Experience working in a customer facing role
• Desire to learn
• Led or coached a team

Responsibilities

• Lead and inspire your team to deliver an exemplary customer journey
• Collaborate with Store Manager to implement the commercial plan and drive growth
• Manage store operations and clinical activities including patient pre-screening, dispensing and accuracy checks
• Create and maintain rotas, conduct return to work reviews and performance management

Skills

Customer service

Leadership

Desire to learn

Job description

Boots Group, via Boots Opticians, is recruiting an Assistant Manager to lead and inspire your team, delivering an exemplary customer journey and supporting the Store Manager to implement the commercial plan and drive growth.

Across the store you’ll cover customer service, operations and clinical tasks including patient pre-screening, dispensing and accuracy checks, while developing staff through rotas, reviews and performance management. Leadership training is available.