Optical Assistant — Design‑Driven, Bonus Eligible in Cardiff

Ace and Tate; Cardiff; Hybrid; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Bonus up to 8% monthly bonus

28 days holiday entitlement, 33 days >

Wellbeing support

Discounts on opticals

Team events

Learning portal access

Job summary

Ace & Tate in Cardiff is hiring an Optical Assistant to welcome customers, provide styling advice, and help customers find frames that suit their look. This in-store role is 8 hours a day, focusing on friendly service and accurate lens and fit explanations.

You’ll polish lenses, adjust frames, and guide customers through lens upgrades and add-ons, helping them leave with exactly what they need. The role supports growth in a design-driven, people-focused store with opportunities for learning and

Qualifications

• Customer-facing experience in retail or optics is preferred.
• Ability to explain lens options, coatings, and frame fits clearly.

Responsibilities

• Create a welcoming vibe for every customer.
• Deliver clear style advice on frames.
• Explain lens options, coatings, and fits.
• Polish lenses and adjust frames to ensure a sharp look.
• Guide customers through lens upgrades and add-ons.

Skills

Customer service

Fashion & style advice

Communication

Job description

Ace & Tate in Cardiff is hiring an Optical Assistant to welcome customers, provide styling advice, and help customers find frames that suit their look. This in-store role is 8 hours a day, focusing on friendly service and accurate lens and fit explanations.

You’ll polish lenses, adjust frames, and guide customers through lens upgrades and add-ons, helping them leave with exactly what they need. The role supports growth in a design-driven, people-focused store with opportunities for learning and