Optical Assistant - Customer Care & Eyewear Expert

Boots Uk; Wilmslow; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Retirement savings plan

Discretionary bonus

Career development

Enhanced parental leave

EAP access

Job summary

Boots Opticians in Wilmslow is seeking an Optical Assistant to be the first and last point of contact for customers on the shop floor, reporting to the store manager and supported by our 'Step Into Optics' training programme.

You will order, dispense and collect glasses and contact lenses, assist with eye-tests and pre-screening, provide aftercare, and complete dispensing administration; a friendly, customer-focused approach helps you thrive in this diverse retail environment.

Qualifications

• Passion for customer care
• Enthusiasm for learning and personal development

Responsibilities

• Order, dispense and collect glasses and contact lenses
• Support with eye-tests and pre-screening activities
• Provide aftercare support through repairs and adjustments
• Complete operational and administrative tasks associated with dispensing prescriptions

Skills

Customer care

Learning mindset

Job description

Boots Opticians in Wilmslow is seeking an Optical Assistant to be the first and last point of contact for customers on the shop floor, reporting to the store manager and supported by our 'Step Into Optics' training programme.

You will order, dispense and collect glasses and contact lenses, assist with eye-tests and pre-screening, provide aftercare, and complete dispensing administration; a friendly, customer-focused approach helps you thrive in this diverse retail environment.