Optical Assistant – Customer Care & Eyewear Expert

Boots UK; East Kilbride; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career dev.

Enhanced maternity/paternity/adoption"

Job summary

Boots UK is seeking an Optical Assistant for our Boots Opticians store in Scotland. You will be the first and last point of contact for customers, greet shoppers, assist with glasses, contact lenses, and pre-screening activities, and help build lasting relationships on the shop floor.

You will join a training programme, develop knowledge through 'Step Into Optics', support eye-tests, repairs, and administration while maintaining high store standards.

Qualifications

• Passion for customer care.
• Enthusiasm for learning and personal development.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Customer care

Personal development

Job description

Boots UK is seeking an Optical Assistant for our Boots Opticians store in Scotland. You will be the first and last point of contact for customers, greet shoppers, assist with glasses, contact lenses, and pre-screening activities, and help build lasting relationships on the shop floor.

You will join a training programme, develop knowledge through 'Step Into Optics', support eye-tests, repairs, and administration while maintaining high store standards.