Optical Assistant — Learn Optics, Help Customers In-Store

Boots UK; Welwyn; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Retirement Plan

Quarterly Bonus

Employee Discounts

Career Development

Parental Leave Pay

Flexible Benefits

Employee Assistance Program

Job summary

Boots Opticians in the United Kingdom is seeking an Optical Assistant to join our store team. You will be the first and last point of contact for customers, helping them find the right eyewear and services while building strong relationships.

You will train through our Step Into Optics program, gain hands-on experience, and support with eye-tests, dispensing, aftercare, and shop floor upkeep. A passion for customer care and willingness to learn are essential.

Qualifications

• Passion for customer care.
• Enthusiasm for learning and personal development.
• Experience in a retail or clinical environment.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Customer care

Learning & development

Retail experience

Job description

Boots Opticians in the United Kingdom is seeking an Optical Assistant to join our store team. You will be the first and last point of contact for customers, helping them find the right eyewear and services while building strong relationships.

You will train through our Step Into Optics program, gain hands-on experience, and support with eye-tests, dispensing, aftercare, and shop floor upkeep. A passion for customer care and willingness to learn are essential.