Optical Assistant

Specsavers; Gerrards Cross; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Salary up to £29,000

Full time 40 hours

28 days annual leave

Development opportunities

Enhanced sick pay

Enhanced family leave

Job summary

Specsavers in Gerrards Cross is seeking an Optical Assistant to be the friendly face in-store. You’ll use your customer service skills to create an exceptional experience for customers and support the team with daily optical tasks.

The role is full-time (40 hours) with weekend work, offering 28 days of annual leave and opportunities for professional development. Previous optical experience is preferred, with training provided as needed.

Qualifications

• Previous optical experience is preferred (Optical Advisor or Dispensing Assistant)
• Strong customer service focus and the ability to make customers’ lives easier
• Willingness to step out of your comfort zone and grow with guidance

Skills

Customer service

Teamwork

Initiative

IT systems

Communication

Listening

Feedback

Job description

Optical Assistant - Gerrards Cross

So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.

As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.

Our team

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

• Salary: Up to £29,000 (Depending on Experience)
• Full Time - 40 hours per week including weekend working
• 28 days annual leave
• Outstanding clinical and professional development opportunities
• Enhanced Sick pay (after a year of service)
• Enhanced pay for family leave (Maternity/Paternity etc)

Experience level: Previous Optical experience required

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:

• Previous optical experience as an Optical Advisor or Dispensing Assistant
• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

This includes:

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.