Optical Assistant

Specsavers; Rugeley; On-site; GBP 14,672 - 20,897; Full time

Benefits offered by this job

Specsavers Perks - discounted benefits scheme

Bonus scheme after probation

WeCare - employee support service

Complimentary subscription to the Headspace app

Eyecare and hearcare discounts

Additional paid day off on birthday

Enhanced family leave and company sick pay

Job summary

A well-known optical retail chain is seeking an Optical Assistant in Rugeley. In this role, you'll leverage your passion for optics and customer service to ensure a welcoming store environment. Key responsibilities include assisting customers with eyewear and providing support through various tasks. The position offers full or part-time hours, a competitive salary starting at £12.91 an hour, and benefits such as discounted perks, a bonus scheme, and extra paid time off on your birthday.

Qualifications

• Previous experience in a fast-paced customer service environment.
• Experience in optics business.

Responsibilities

• Use customer service skills to create an outstanding store environment.
• Deliver excellent service to customers and team.

Skills

Pre-screening

Dispensing

Collections

Repairs and adjustments

Happy working in a busy environment

Job description

Overview

So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. If you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.

Our store

Based in Rugeley, our store has free parking!

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Full time or part time hours - weekend working is essential
• Salary - starting from £12.91 an hour
• Specsavers Perks – our discounted benefits scheme
• Bonus scheme after probation
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for

If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:

• Pre- screening
• Dispensing
• Collections
• Repairs and adjustments
• Happy working in a busy environment

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.

This includes

• Previous experience in a fast-paced customer service environment
• Experience in optics business