Optical Assistant

Jayne Marriner Consultancy; Bexleyheath; On-site; GBP 18,000 - 26,000; Full time

Job summary

Jayne Marriner Consultancy is helping a well-established independent optical practice in Bexleyheath recruit an Optical Assistant. You will welcome patients, assist with frame and lens choices, and support the optometrist with pre-screening tests.

The role requires excellent communication, a friendly and professional attitude, and strong organisational skills. Training is provided for the right candidate, with a competitive salary based on experience.

Qualifications

• Welcoming patients and delivering excellent customer service.
• Assisting customers in choosing frames and lenses to suit lifestyle and budget.
• Carrying out pre-screening tests and supporting the optometrist.
• Adjusting, fitting, and repairing spectacles.
• Managing appointments and handling patient enquiries.
• Maintaining a clean, organised, and professional practice environment.
• Previous optical experience is preferred but not essential, as full training can be provided for the right candidate.
• Excellent communication and interpersonal skills.
• A friendly, positive, and professional attitude.
• Strong attention to detail and organisational skills.
• A team player who is passionate about providing exceptional patient care.
• Competitive salary based on experience.

Responsibilities

• Welcoming patients and delivering excellent customer service.
• Assisting customers in choosing frames and lenses to suit lifestyle and budget.
• Carrying out pre-screening tests and supporting the optometrist.
• Adjusting, fitting, and repairing spectacles.
• Managing appointments and handling patient enquiries.
• Maintaining a clean, organised, and professional practice environment.

Skills

Customer service

Communication

Teamwork

Organisation

Attention to detail

Job description

Located in the heart of Bexleyheath, our clients' well-established independent optical practice has built an excellent reputation for providing outstanding eye care and personalised customer service to the local community. As a trusted practice, we pride ourselves on taking the time to get to know our patients and delivering a friendly, professional experience.

They are looking for a passionate and customer-focused Optical Assistant to join our welcoming team. If you enjoy helping people, take pride in delivering exceptional customer service, and thrive in a supportive, independent practice, we'd love to hear from you.

As an Optical Assistant, you'll play a key role in providing an outstanding patient experience. Your responsibilities will include:

• Welcoming patients and delivering excellent customer service.
• Assisting customers in choosing frames and lenses to suit their lifestyle and budget.
• Carrying out pre-screening tests and supporting the optometrist.
• Adjusting, fitting, and repairing spectacles.
• Managing appointments and handling patient enquiries.
• Maintaining a clean, organised, and professional practice environment.
• Previous optical experience is preferred but not essential, as full training can be provided for the right candidate.
• Excellent communication and interpersonal skills.
• A friendly, positive, and professional attitude.
• Strong attention to detail and organisational skills.
• A team player who is passionate about providing exceptional patient care.
• Competitive salary based on experience.
• A supportive and welcoming team.
• Opportunity to grow your career within an independent practice.

If you're enthusiastic, approachable, and committed to delivering outstanding customer service, we'd love to hear from you.