Optical Assistant

Zest Optical; London Borough of Harrow; On-site; GBP 27,000 - 28,000; Full time

Job summary

Zest Optical are recruiting an Optical Assistant for a high-end independent practice in Harrow, North West London. The role offers a salary between £27,000 and £28,000, dependent on experience.

You will spend quality time with patients, assist with frame selection and advise on suitable lens options, while supporting reception, appointment bookings, collections and adjustments. The practice provides access to quality lenses and eyewear within a small, collaborative team.

Qualifications

• Previous optical experience essential
• Passionate about personalised patient care and outstanding customer service
• Confident supporting patients with frame and lens choices
• Comfortable with spectacle adjustments and minor repairs
• Friendly, empathetic and professional approach
• Excellent communication skills and attention to detail
• Proactive team player who enjoys working in an independent environment

Responsibilities

• Assist with frame selection and advise on suitable lens options within your experience
• Support reception, appointment booking, collections and adjustments
• Access to high-quality lenses and a wide range of eyewear
• Work closely with the practice Directors and a team of 4–5 professionals
• Continuous in-house and external training opportunities
• Full-time position, including Saturdays

Job description

Optical Assistant Job – High-End Independent Opticians, Harrow, North West London (HA Postcode)
Salary – £27,000 to £28,000 DOE

Zest Optical are working alongside a well-established independent Opticians based in North West London to recruit a full-time Optical Assistant.

This award-winning practice has built an excellent reputation within the local community through personalised care, clinical excellence and lasting patient relationships. Joining a small, supportive team, you will have the time to get to know patients and provide a friendly, attentive service tailored to their individual needs.

Optical Assistant – Role Highlights

• Salary between £27,000 and £28,000, dependent on experience

• Work in a contemporary, high-end independent practice

• Spend quality time with patients, supporting them throughout their visit

• Assist with frame selection and advise on suitable lens options within your experience

• Access to high-quality lenses and a wide range of eyewear

• Support reception, appointment booking, collections and adjustments

• Optix practice management system

• Opportunity to contribute to frame buying and the product offering

• Continuous in-house and external training opportunities

• Low staff turnover and a supportive team culture

• Work closely with the practice Directors and a team of 4–5 professionals

• Full-time position, including Saturdays

• Working hours: 9:00am–5:30pm, with a 4:00pm finish on Saturdays

Optical Assistant – Requirements

• Previous optical experience essential

• Passionate about personalised patient care and outstanding customer service

• Confident supporting patients with frame and lens choices

• Comfortable with spectacle adjustments and minor repairs

• Friendly, empathetic and professional approach

• Excellent communication skills and attention to detail

• Proactive team player who enjoys working in an independent environment