Ophthalmology Waiting List Coordinator | NHS Flex Roles

University Hospitals of Derby and Burton NHS Foundation Trust; East Midlands; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Development opportunities

Recruitment support

Staff benefits including employeeasss

Discounted gym membership

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust is seeking a Waiting List Coordinator to join the Ophthalmology Day Case Team. The role focuses on delivering an efficient waiting list service to Consultants and staff in line with NHS guidelines, with flexibility to work with various teams.

The ideal candidate will have excellent communication and problem-solving skills, tact, and the ability to prioritise workload to manage day-to-day tasks effectively.

Qualifications

• Experience in a customer care/patient care environment.
• Substantial NHS administrative experience including Lorenzo.
• Understanding of the Trust's Patient Access Policy.
• Experience in supervisory or mentoring role.

Responsibilities

• Point of contact for patients.
• Input patient information onto various systems.
• Responsible for the monitoring/selection of future waiting list patients.
• Provide weekly and monthly performance reports to management.
• Elevate any urgent problems to the Operational Coordinator.

Skills

Customer care

Deadline-driven

Communication

Planning & delegation

Teamwork

Education

GCSE or equivalent

Tools

Lorenzo system

Microsoft Word

Microsoft Excel

Job description

University Hospitals of Derby and Burton NHS Foundation Trust is seeking a Waiting List Coordinator to join the Ophthalmology Day Case Team. The role focuses on delivering an efficient waiting list service to Consultants and staff in line with NHS guidelines, with flexibility to work with various teams.

The ideal candidate will have excellent communication and problem-solving skills, tact, and the ability to prioritise workload to manage day-to-day tasks effectively.