Ophthalmology Administrative Lead (NHS)

UHCW; Coventry; On-site; GBP 28,000 - 31,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust in Coventry is seeking a dedicated administrator to provide confidential, patient-centred support to consultants and teams. You will act as a senior point of contact, manage clinical records, and help coordinate patient pathways while upholding national standards and Trust policies.

The role includes diary management, meeting coordination, and data-driven service improvement, with opportunities for development within a busy ophthalmology

Qualifications

• Experience at Secretary level or trainee secretary level.
• Thorough working knowledge of Microsoft Office (Outlook, Word, Excel).
• Excellent organisational skills.
• Good presentation skills.
• Able to supervise support staff on a daily basis.

Responsibilities

• Act as senior admin contact for patients, clinicians and staff; handle enquiries efficiently.
• Manage and maintain clinical records and correspondence; ensure accuracy and timely distribution.
• Monitor RTT requirements and patient pathways to meet national targets.
• Coordinate patient care admin with Booking, Outpatient, Theatre, Diagnostic and Ward teams.
• Provide admin support to consultants; diary management, meetings, minutes, reports.
• Support service improvement through data collection, reports and IT systems.
• Train and supervise colleagues; assist with induction and development.

Skills

Secretary level experience

Microsoft Office

Organisational skills

Presentation skills

Staff supervision

Tools

Microsoft Office Suite

Job description

University Hospitals Coventry and Warwickshire NHS Trust in Coventry is seeking a dedicated administrator to provide confidential, patient-centred support to consultants and teams. You will act as a senior point of contact, manage clinical records, and help coordinate patient pathways while upholding national standards and Trust policies.

The role includes diary management, meeting coordination, and data-driven service improvement, with opportunities for development within a busy ophthalmology