Ophthalmology Receptionist & Call Centre Specialist

Mcht; Crewe; Híbrido; GBP 23.000 - 28.000; Jornada completa

Descripción de la vacante

Mid Cheshire Hospitals NHS Foundation Trust is inviting applications for a Receptionist / Telephonist in Ophthalmology at Leighton Hospital, Crewe. The role is full-time (37.5 hours) over five days, involving front desk and call centre work, with a strong emphasis on accurate booking and patient liaison.

The post requires customer service and call centre background, excellent communication, and the ability to work under pressure while coordinating tasks and workload efficiently.

Formación

• Customer service experience required.
• Call centre experience preferred.
• Excellent communication and organisational skills.

Responsabilidades

• Handle telephone bookings and rearrange appointments for ophthalmology patients.
• Organise workload and coordinate activities, liaising with the public and colleagues.
• Provide high-quality reception and call centre support under pressure.

Conocimientos

Customer Service

Call centre experience

Descripción del empleo

Mid Cheshire Hospitals NHS Foundation Trust is inviting applications for a Receptionist / Telephonist in Ophthalmology at Leighton Hospital, Crewe. The role is full-time (37.5 hours) over five days, involving front desk and call centre work, with a strong emphasis on accurate booking and patient liaison.

The post requires customer service and call centre background, excellent communication, and the ability to work under pressure while coordinating tasks and workload efficiently.