Ophthalmology Reception & Call Center Specialist

Mid Cheshire Hospitals NHS Foundation Trust; England; Presencial; GBP 18.000 - 23.000; Jornada completa

Descripción de la vacante

Mid Cheshire Hospitals NHS Foundation Trust is seeking a Receptionist/Telephonist to join the Ophthalmology department on a full-time basis, working five days a week (Monday to Friday). The role involves front desk duties and call centre work to support the busy department.

You will be responsible for booking and rearranging appointments over the telephone and coordinating with patients and colleagues. Excellent accuracy, organisation and communication skills are essential, with the ability to

Formación

• High accuracy and strong organisational and communication skills.
• Experience in handling reception and telephone bookings.
• Ability to prioritise workload and work under pressure.

Responsabilidades

• Manage reception desk and call centre duties.
• Book and rearrange appointments by telephone.
• Liaise with the public and colleagues to coordinate care.

Conocimientos

Communication skills

Organisational skills

Telephone handling

Prioritisation

Descripción del empleo

Mid Cheshire Hospitals NHS Foundation Trust is seeking a Receptionist/Telephonist to join the Ophthalmology department on a full-time basis, working five days a week (Monday to Friday). The role involves front desk duties and call centre work to support the busy department.

You will be responsible for booking and rearranging appointments over the telephone and coordinating with patients and colleagues. Excellent accuracy, organisation and communication skills are essential, with the ability to