Ophthalmology Appointments Failsafe Coordinator

South Warwickshire NHS Foundation Trust; Radford Semele; Vor Ort; GBP 23.000 - 28.000; Vollzeit

Zusammenfassung

South Warwickshire NHS Foundation Trust is seeking a highly organised Band 4 Failsafe Officer to join the Ophthalmology outpatient team. The role focuses on coordinating appointments, ensuring RTT compliance and delivering a patient-centred service.

You will work with the Operational & Service Manager to maintain an efficient administrative service, monitor capacity, support clinical teams, and help maximise patient experience through accurate data and timely follow-up.

Qualifikationen

• Strong organisational and communication skills required.
• Experience in coordinating outpatient appointments or clinic administration.
• Ability to monitor and maintain data quality and capacity.

Aufgaben

• Monitor and coordinate Ophthalmology Outpatients appointment bookings to ensure RTT compliance.
• Assist the Operational & Service Manager in developing an efficient administrative service.
• Identify capacity issues and prevent patient wait time breaches by managing availability.
• Liaise with consultants and nursing staff to provide a comprehensive service for patient bookings.

Kenntnisse

Organisational skills

Communication skills

Data quality and patient admin

Jobbeschreibung

South Warwickshire NHS Foundation Trust is seeking a highly organised Band 4 Failsafe Officer to join the Ophthalmology outpatient team. The role focuses on coordinating appointments, ensuring RTT compliance and delivering a patient-centred service.

You will work with the Operational & Service Manager to maintain an efficient administrative service, monitor capacity, support clinical teams, and help maximise patient experience through accurate data and timely follow-up.