Compassionate Booking Coordinator — Ophthalmology Support

South Warwickshire NHS Foundation Trust; Radford Semele; On-site; GBP 18,000 - 23,000; Full time

Job summary

South Warwickshire University NHS Foundation Trust is recruiting for a clerical booking role within the Ophthalmology department. You will support the booking and administration functions to ensure appointments, procedures and treatments are scheduled efficiently, contributing to a smooth patient journey.

We are looking for enthusiastic and organised individuals who can deliver a high-quality, customer-focused booking service to patients and staff, upholding our commitment to outstanding patient

Qualifications

• Previous experience in booking and administration is advantageous.
• Enthusiastic, organised and motivated with a commitment to providing an excellent service.
• Able to deliver a high-quality booking service to patients and staff.

Responsibilities

• Carry out clerical duties within Patient Access Services.
• Support patients, medical staff and the management process.
• Book appointments, procedures and treatments in a timely and efficient manner.
• Contribute to a positive patient experience throughout the journey.

Skills

Booking experience

Administration

Customer service

Organisation

Job description

South Warwickshire University NHS Foundation Trust is recruiting for a clerical booking role within the Ophthalmology department. You will support the booking and administration functions to ensure appointments, procedures and treatments are scheduled efficiently, contributing to a smooth patient journey.

We are looking for enthusiastic and organised individuals who can deliver a high-quality, customer-focused booking service to patients and staff, upholding our commitment to outstanding patient