Booking Coordinator - Ophthalmology

South Warwickshire NHS Foundation Trust; Radford Semele; Presencial; GBP 18.000 - 23.000; Jornada completa

Descripción de la vacante

South Warwickshire University NHS Foundation Trust is recruiting for a clerical booking role within the Ophthalmology department. You will support the booking and administration functions to ensure appointments, procedures and treatments are scheduled efficiently, contributing to a smooth patient journey.

We are looking for enthusiastic and organised individuals who can deliver a high-quality, customer-focused booking service to patients and staff, upholding our commitment to outstanding patient

Formación

• Previous experience in booking and administration is advantageous.
• Enthusiastic, organised and motivated with a commitment to providing an excellent service.
• Able to deliver a high-quality booking service to patients and staff.

Responsabilidades

• Carry out clerical duties within Patient Access Services.
• Support patients, medical staff and the management process.
• Book appointments, procedures and treatments in a timely and efficient manner.
• Contribute to a positive patient experience throughout the journey.

Conocimientos

Booking experience

Administration

Customer service

Organisation

Descripción del empleo

To work as a flexible member of a team to carry out clerical duties within the Patient Access Services giving support to patients, medical staff and the management process, maintaining an effective customer focused service.

We are looking for enthusiastic, organised and motivated individuals who are passionate about delivering excellent patient care and providing an efficient, high-quality booking service.

These are important roles within the Ophthalmology department, supporting the smooth running of both inpatient and outpatient services. The successful candidates will play a key part in ensuring patients are booked for their appointments, procedures and treatments in a timely and efficient manner, helping to provide a positive patient experience throughout their journey.

Previous experience in a booking, administration would be advantageous. However, we are equally interested in individuals who demonstrate the right attitude, a willingness to learn and a commitment to providing an excellent service.

Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4th in the country for recommended place to work.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.

Our values can be summed up in one sentence. We are 'Trusted to provide safe, inclusive, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

As part of our commitment to Equality, Diversity and Inclusion we encourage all applicants to complete a short survey. This can be accessed via the link below:

https://forms.office.com/e/ahWY3eAGM2