Ophthalmology Admin & Scheduling Lead

Royal Devon And Exeter Nhs Foundation Trust; Exeter; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

NHS Pension

Cycle to work

Staff discounts

Job summary

Royal Devon University Healthcare NHS Foundation Trust is seeking a Service Administrator for the busy Ophthalmology Department. The successful candidate will be highly organised with excellent communication and interpersonal skills, capable of prioritising workloads, handling pressure, and delivering high-quality administrative support to patients and colleagues.

Experience in a secretarial or healthcare setting is preferred, but transferable skills will be considered.

Qualifications

• Administrative experience preferred, ideally in secretarial/healthcare settings.
• Strong communication and interpersonal skills.
• Excellent organisational abilities and attention to detail.

Responsibilities

• Coordinate and organise patient attendance for surgeries, pre-ops and outpatient appointments.
• Provide comprehensive secretarial and administrative support to Consultants and nursing teams.
• Produce accurate, professional documentation and manage patient enquiries.
• Monitor waiting lists to NHS targets and Trust standards.
• Manage telephone, email, and written correspondence professionally.
• Support service continuity with cover during leave and ensure governance compliance.

Job description

Royal Devon University Healthcare NHS Foundation Trust is seeking a Service Administrator for the busy Ophthalmology Department. The successful candidate will be highly organised with excellent communication and interpersonal skills, capable of prioritising workloads, handling pressure, and delivering high-quality administrative support to patients and colleagues.

Experience in a secretarial or healthcare setting is preferred, but transferable skills will be considered.