Optometry Service Coordinator

UHCW; Coventry; On-site; GBP 28,000 - 31,000; Part time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking an experienced Administrative Officer to support the Optometry Department in a part-time role (22.5 hours/week). The post involves managing the day-to-day admin for the Contact Lens Service, processing invoices, vouchers and coordinating patient access within the Trust’s NHS framework.

The successful candidate will liaise with the clinical team, external providers and Finance to ensure accurate records, timely payments and a

Qualifications

• Minimum admin experience and strong organisational skills.
• Experience handling high volumes of enquiries and accurate record keeping.
• Proficiency with MS Office and NHS administrative procedures.

Responsibilities

• Provide specialised, confidential admin support to the Optometry Department.
• Coordinate Contact Lens Service admin, orders, documentation and patient scheduling.
• Process HES vouchers, invoices and payments with Finance colleagues.
• Coordinate student and professional placements and related contracts and payments.
• Manage telephone enquiries professionally and escalate clinical issues as needed.
• Draft routine correspondence and manage departmental communications and deadlines.
• Organise meetings, minute-taking and ensure key actions are followed up.

Skills

Administration experience

Telephone enquiries handling

Communication skills

Education

ECDL or NVQ3 in Administration

Key Skills in Maths & English

Tools

Microsoft Office

Job description

University Hospitals Coventry and Warwickshire NHS Trust is seeking an experienced Administrative Officer to support the Optometry Department in a part-time role (22.5 hours/week). The post involves managing the day-to-day admin for the Contact Lens Service, processing invoices, vouchers and coordinating patient access within the Trust’s NHS framework.

The successful candidate will liaise with the clinical team, external providers and Finance to ensure accurate records, timely payments and a