Operations & Visitor Experience Specialist

Confidential; Coventry; On-site; GBP 25,000 - 30,000; Full time

Job summary

Confidential in Stratford-upon-Avon is seeking an Operations Administrator to join a unique visitor attraction. The role is full-time, 37.5 hours per week, with a salary of £25,000 - £30,000 DOE.

You will work closely with the General Manager to ensure smooth day-to-day operations across visitor services, retail, finance and events, while supporting volunteers and staff. The ideal candidate is highly organised, proactive and enjoys variety.

Qualifications

• Experience in a customer facing or operational role.
• Strong organisational and administrative skills.
• Confident IT user with the ability to learn new systems.
• Good knowledge of Microsoft Office.

Responsibilities

• Ensure visitor services run smoothly across the site.
• Support retail operations, stock control and promotions.
• Assist with finance-related activities and record-keeping.
• Plan, coordinate and deliver events when required.
• Recruitment, training and scheduling of staff and volunteers.

Skills

Customer facing

Operations

IT literacy

MS Office

Tools

Microsoft Office

Job description

Confidential in Stratford-upon-Avon is seeking an Operations Administrator to join a unique visitor attraction. The role is full-time, 37.5 hours per week, with a salary of £25,000 - £30,000 DOE.

You will work closely with the General Manager to ensure smooth day-to-day operations across visitor services, retail, finance and events, while supporting volunteers and staff. The ideal candidate is highly organised, proactive and enjoys variety.