Versatile Operations & Visitor Experience Lead

Four Squared Recruitment Ltd; Stratford-upon-Avon; Presencial; GBP 25.000 - 30.000; Jornada completa

Descripción de la vacante

Four Squared Recruitment Ltd is seeking an Operations Administrator for a Stratford-upon-Avon visitor attraction. The role combines administration, visitor services, and retail support in a hands-on environment, with a salary of £25,000–£30,000 depending on experience.

You’ll work closely with the General Manager to ensure smooth daily operations, support health & safety, and help drive growth across activities from events to guest services.

Formación

• Experience in a customer facing or operational role.
• Strong organisational and administrative skills.
• Confident IT user with the ability to learn new systems and processes.
• Good knowledge of Microsoft Office.
• Flexible, adaptable and willing to learn.
• Excellent communication and interpersonal skills.

Responsabilidades

• Visitor Experience & Operations: Ensuring visitor services run smoothly across the site and supporting information, health & safety and maintenance activities.
• Retail & Commercial Activities: Managing the retail operation and stock control and supporting business development activities.
• Finance & Administration: Supporting commercial and finance related activities and maintaining accurate records.
• Events: Assisting with planning, coordination and delivery of events, including occasional after-hours duties.
• People & Volunteer Support: Recruiting, training and scheduling front-of-house staff and volunteers, building strong relationships.

Conocimientos

Customer-facing

Organisational skills

Administrative skills

IT literacy

Microsoft Office

Communication skills

Herramientas

Microsoft Office

Descripción del empleo

Four Squared Recruitment Ltd is seeking an Operations Administrator for a Stratford-upon-Avon visitor attraction. The role combines administration, visitor services, and retail support in a hands-on environment, with a salary of £25,000–£30,000 depending on experience.

You’ll work closely with the General Manager to ensure smooth daily operations, support health & safety, and help drive growth across activities from events to guest services.