Operations Team Manager - Social Housing Maintenance Lead

Karbon Homes; Greencroft; On-site; GBP 42,000 - 55,000; Full time

Benefits offered by this job

26 days annual leave (rising to 31)

Birthday leave

Occupational pension

Health cash plan

Flexible benefits pot

Job summary

Karbon Homes is seeking an experienced Operations Team Manager to join the Empty Homes team and lead a multi-disciplined maintenance workforce, ensuring high levels of customer focus, safety, and quality. You will coordinate in-house trades and approved subcontractors in a fast-moving environment.

You must be dynamic, with strong people management, organisational, and budgeting skills, and hold a relevant professional qualification or commit to attaining one.

Qualifications

• Experience in leading a multi-disciplined maintenance team.
• Strong customer service and stakeholder management.
• Ability to manage budgets, deadlines and KPIs.

Responsibilities

• Lead and coordinate in-house trades and approved subcontractors.
• Ensure maintenance and empty homes work meets safety, quality and performance standards.
• Drive continuous improvement and customer focus across the team.

Skills

People management

Customer service

Organisational skills

Team leadership

Education

Professional qualification

Tools

Full UK driving licence

Job description

Karbon Homes is seeking an experienced Operations Team Manager to join the Empty Homes team and lead a multi-disciplined maintenance workforce, ensuring high levels of customer focus, safety, and quality. You will coordinate in-house trades and approved subcontractors in a fast-moving environment.

You must be dynamic, with strong people management, organisational, and budgeting skills, and hold a relevant professional qualification or commit to attaining one.