Operations Team Lead: KPI-Driven & People Development

FedEx; Essex; Vor Ort; GBP 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Bonus

Career progression

Training and development

Zusammenfassung

FedEx is offering an Operations Supervisor role to join our management team based at Stansted. You will lead and motivate a team of handlers within the shift and ensure performance aligns with hub targets and KPIs.

Join FedEx's management team at Stansted and play a pivotal role in delivering high levels of customer care, reporting, and continuous improvement, while adhering to safety procedures and company policies.

Qualifikationen

• Excellent people management.
• Excellent written and verbal communication skills.
• The ability to work as part of a team or on your own initiative.
• Be self-motivated, results and target orientated.
• The ability to prioritise a busy workload, with excellent organisational skills.
• The ability to work in a busy environment.

Aufgaben

• Ensuring the effective performance of the shift in line with Hubs targets and KPI's.
• Ensure that high levels of internal and external customer care are maintained by the shift. Produce relevant reports as required by the depot.
• Effectively communicate to all team members via hub briefing etc.
• Ensure that all HASAWA legislation/security procedures are adhered to and that good housekeeping is maintained.
• Manage, train and develop your team for continuous improvement or succession through coaching, delegation and feedback.
• Adhering and gatekeeping FedEx's policies and procedures.

Jobbeschreibung

FedEx is offering an Operations Supervisor role to join our management team based at Stansted. You will lead and motivate a team of handlers within the shift and ensure performance aligns with hub targets and KPIs.

Join FedEx's management team at Stansted and play a pivotal role in delivering high levels of customer care, reporting, and continuous improvement, while adhering to safety procedures and company policies.