Morning Operations Lead - Hub Performance & Team Coaching

FedEx; Wellingborough; Hybrid; GBP 34,000 - 45,000; Full time

Benefits offered by this job

22 days holiday

Retirement plan

Uniform & PPE

Free parking

Life assurance 4x salary

Employee assistance

Hospital cash plan

Tuition assistance

Discount shipping

Savings plan

Career opportunities

Job summary

FedEx in the United Kingdom is seeking a shift supervisor to lead the AM team and drive station/hub performance, ensuring operations meet customer expectations. You will report to the Deputy Manager and oversee a 40-hour week workload.

You will coach and develop staff, uphold Health & Safety standards, produce depot reports, and ensure adherence to FedEx policies while delivering efficient service and strong customer care.

Qualifications

• Experience supervising a team.
• Ability to motivate staff and keep them engaged.
• Strong organizational and delegation skills.

Responsibilities

• Drive team performance to meet KPI targets for the Station/Hub.
• Maintain high levels of customer care during shifts and coordinate with colleagues.
• Provide operational efficiency through effective resource management.

Skills

Supervisory skills

Team motivation

Organizational skills

Job description

FedEx in the United Kingdom is seeking a shift supervisor to lead the AM team and drive station/hub performance, ensuring operations meet customer expectations. You will report to the Deputy Manager and oversee a 40-hour week workload.

You will coach and develop staff, uphold Health & Safety standards, produce depot reports, and ensure adherence to FedEx policies while delivering efficient service and strong customer care.