Operations Supervisor

FedEx Express México; Bentfield; On-site; GBP 32,000 - 46,000; Full time

Job summary

FedEx Express UK Limited at Stansted is seeking an Operations Supervisor to lead a team of handlers on a 37.5-hour week shift. You will guide the team to meet targets, ensure safety and quality standards, and communicate through regular hub briefings.

The role offers opportunities for training, development, and progression within the FedEx network. The successful candidate will demonstrate strong people management, communication, and organisational skills in a busy logistics environment, with a

Qualifications

• Excellent people management and communication skills.
• Ability to work as part of a team or independently.
• Driven, results- and target-oriented mindset.
• Strong organisational skills for a busy shift.

Responsibilities

• Ensure the shift meets hub targets and KPIs.
• Maintain high levels of internal and external customer care during the shift.
• Produce relevant reports as required by the depot.
• Communicate effectively to all team members via hub briefings.
• Ensure HASAWA legislation and security procedures are followed; maintain good housekeeping.
• Lead, train and develop the team for continuous improvement through coaching and feedback.
• Adhere to and gatekeep FedEx policies and procedures.

Skills

People management

Communication

Teamwork

Self-motivation

Prioritisation

Work in busy environment

Job description

Company:GBR FedEx Express UK Limited

Address: Cargo Area South, Stansted Airport

Scheduled Weekly Hours:37.5

Worker Type:Regular

Posting Start Date12-Sept-2026

Posting Close Date:30-Dec-2026

Job Family:FXE-EU: Operations Supervisor (ID)

Position Summary: Hours: 37.5 per week. Salary: TBS Shift Pattern: TBS

We have an opportunity for an Operations Supervisor to join our management team based at Stansted. As an Operations Supervisor you will lead and motivate a team of handlers.

Your roles and responsibilities will include but not be limited to:

• Ensuring the effective performance of the shift in line with Hubs targets and KPI's
• Ensure that high levels of internal and external customer care are maintained by the shift
• Produce relevant reports as required by the depot
• Effectively communicate to all team members via hub briefing etc
• Ensure that all HASAWA Legislation/Security Procedures are adhered to and that good housekeeping is maintained
• Manage, train and develop your team for continuous improvement or succession through coaching, delegation and feedback
• Adhering and gatekeeping FedEx's policies and procedures

To be successful in the role you will have the following skills:

• Excellent people management
• Excellent written and verbal communication skills
• The ability to work as part of a team or on your own initiative
• Be self-motivated, results and target orientated
• The ability to prioritise a busy workload , with excellent organisational skills
• The ability to work in a busy environment

In return for your hard work and commitment you will get a competitive salary & bonus, with the opportunity for real career progression and excellent training and development.

FedEx in the UK is Disability Confident 'Committed'. FedEx was built on a philosophy that puts people first, one we take seriously.

We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future.

The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people.

Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers.

We care for their well-being, and value their contributions to the company.

Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world.

The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's.

While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

FedEx Express is the world's largest express-transportation company. Serving 220 countries globally, we have the world's most advanced and reliable global air-ground express distribution network.

Delivering parcels on time, to the right place is our business.

So much so, we are continually expanding and refining our uniquely integrated all-cargo express network.

A network that relies as equally on its transportation, communication, and information technology infrastructure as it does on its people.

Over more than 425,000 team members around the world embody the can-do spirit that has made us one of the most admired and reputable companies in the world.

They are united by their commitment to the Purple Promise - to make every FedEx experience outstanding - and committed to our success in connecting people and possibilities around the world.

In return, we provide our team members with a safe, inclusive and rewarding workplace environment where everyone has opportunities to grow and thrive.