Stansted Hub Operations Supervisor: Lead a High-Impact Team

FedEx; Bentfield; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Bonus

Job summary

FedEx Express UK Limited is seeking an Operations Supervisor to join the Stansted management team. You will lead and motivate a team of handlers, ensuring the shift aligns with hub targets and KPIs while upholding high standards of customer care and safety.

You will communicate clearly with the team, produce required depot reports, and drive continuous improvement through coaching and development. The role is based at Stansted, 37.5 hours per week.

Qualifications

• Experience leading a shift in a logistics hub.
• Strong communication and reporting skills.
• Ability to coach and develop a team for continuous improvement.

Responsibilities

• Lead and motivate a team of handlers.
• Ensure shift performance meets hub targets and KPIs.
• Maintain high levels of internal and external customer care.
• Produce reports as required by the depot.
• Communicate effectively to all team members via hub briefing.
• Ensure compliance with HASAWA and security procedures; maintain good housekeeping.
• Manage, train and develop your team for continuous improvement or succession.

Skills

People management

Communication skills

Team player

Self-motivated

Time management

Work under pressure

Job description

FedEx Express UK Limited is seeking an Operations Supervisor to join the Stansted management team. You will lead and motivate a team of handlers, ensuring the shift aligns with hub targets and KPIs while upholding high standards of customer care and safety.

You will communicate clearly with the team, produce required depot reports, and drive continuous improvement through coaching and development. The role is based at Stansted, 37.5 hours per week.