Operations Supervisor - Lead, Train & Drive KPI Success

Fedex; East Malling; In loco; GBP 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Bonus

Career progression

Training and development

Disability Confident employer

Descrizione del lavoro

FedEx is seeking an Operations Supervisor to join the Stansted-based management team. You will lead and motivate a team of handlers, ensuring shift performance aligns with hub targets and KPIs while maintaining high customer care and safety standards.

You will produce depot reports, communicate via hub briefings, train and develop staff for continuous improvement, and uphold company policies. A strong career pathway and training opportunities are offered.

Competenze

• Excellent written and verbal communication skills.
• Ability to work as part of a team or on your own initiative.
• Be self-motivated, results and target orientated.
• The ability to prioritise a busy workload, with excellent organisational skills.
• The ability to work in a busy environment.

Mansioni

• Lead and motivate a team of handlers.
• Ensure the effective performance of the shift in line with hubs targets and KPI's.
• Ensure high levels of internal and external customer care are maintained by the shift.
• Produce relevant reports as required by the depot.
• Effectively communicate to all team members via hub briefing etc.
• Manage, train and develop your team for continuous improvement or succession through coaching, delegation and feedback.
• Adhere to FedEx's policies and procedures.

Conoscenze

Excellent written and verbal comms

Teamwork & independence

Self-motivated

Organisational skills

Prioritising workload

Thriving in busy environments

Descrizione del lavoro

FedEx is seeking an Operations Supervisor to join the Stansted-based management team. You will lead and motivate a team of handlers, ensuring shift performance aligns with hub targets and KPIs while maintaining high customer care and safety standards.

You will produce depot reports, communicate via hub briefings, train and develop staff for continuous improvement, and uphold company policies. A strong career pathway and training opportunities are offered.