Operations Support Manager

The Resolute Group Ltd; Greater London; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an Operations Support Manager to enhance back-office operations. This dynamic role involves connecting various departments, ensuring strategic alignment, and fostering collaboration as the company scales. The ideal candidate will thrive in a fast-paced environment, bringing strong leadership and organizational skills to the table. With a focus on operational excellence, you will support the Senior Leadership Team in driving best practices and continuous improvement. If you are passionate about building high-performing teams in a growing organization, this opportunity is perfect for you.

Qualifications

• Experience in managing multiple departments in an SME environment.
• Demonstrated ability to enhance systems and processes.

Responsibilities

• Support day-to-day operations and manage personnel across departments.
• Drive collaboration and efficiencies between operational areas.

Skills

Organisational Skills

Leadership Skills

Interpersonal Skills

Proactive Mindset

Education

Degree in Finance

Degree in HR

Degree in Marketing

Degree in Business

Job description

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The Resolute Group Ltd provided pay range

This range is provided by The Resolute Group Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from The Resolute Group Ltd

Head of Projects - The Resolute Group *** 5.8 Million+ Content performance / 36,821+ Followers ***

Operations Support Manager – Sub-Contractor

An exciting opportunity to join a growing Sub-contractor that is looking for operational support in the running of the organisation.

Location: London (Home Based with bi-weekly site visits)

Role Description

The Resolute Group, on behalf of our client – a growing infrastructure sector subcontractor – is recruiting an Operations Support Manager to work closely with the Senior Leadership Team.

As the business continues to grow, we are seeking a dynamic individual to support the day-to-day running of the back-office operations, ensuring that all functions work together strategically and efficiently.

Operational business streams you will oversee include:

• HR
• Finance
• Compliance
• Health & Safety
• Procurement
• Marketing & Communications

Each of these areas has capable individuals handling daily tasks, but this role focuses on connecting and aligning the departments, building the bigger picture strategy as the business scales.

Key Responsibilities:

• Provide hands-on support when departments face tight deadlines, audits, illness, or holidays — this is not just a management role but requires a proactive, "roll your sleeves up" approach.
• Work alongside the MD, FD, and OD to manage, support, and develop personnel across all operational departments.
• Review and enhance systems, processes, and training programs to support continual business growth and operational excellence.
• Act as the strategic link between departments, driving collaboration, efficiencies, and best practices across the business.

Ideal Candidate Profile:

• Experience working within an SME environment (circa 40+ employees), with an understanding of the unique challenges and opportunities this presents.
• Comfortable managing multiple departments and leading both strategic initiatives and day-to-day operational needs.
• Strong organisational, leadership, and interpersonal skills.
• Proactive mindset with a hands-on, team-first attitude, able to communicate from the MD down to the graduates in the business.

This is an excellent opportunity for someone who thrives in a varied role and is passionate about building high-performing business functions within a growing organisation.

Qualifications & Experience

• Ideally, a degree in a relevant subject (Finance, HR, Marketing, Business)
• Experience is key, being able to demonstrate how you have managed and developed different departments before within an SME (Under 200 people)

PLEASE NOTE

You must be living and eligible to work in the UK to apply for this position.

If interested, apply via the provided link or contact Phil Crew via LinkedIn or call The Resolute Group on 01332 653 911. All correspondence will be handled confidentially.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Human Resources, Management, and General Business

Industries

• Business Consulting and Services, Civil Engineering, and Construction