Operations Support Manager

JR United Kingdom; London; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An exciting opportunity awaits for a dynamic Operations Support Manager at a growing subcontractor in the infrastructure sector. This role involves overseeing various operational streams, including HR, Finance, and Compliance, while connecting departments to build a cohesive strategy. The ideal candidate will thrive in a hands-on environment, supporting teams during challenges and driving best practices across the organization. If you are passionate about developing high-performing business functions and enjoy a varied role, this position is perfect for you.

Qualifications

• Experience in an SME environment with 40+ employees.
• Proven track record in managing and developing multiple departments.

Responsibilities

• Support departments during tight deadlines, audits, and holidays.
• Drive collaboration and efficiencies across the business.
• Enhance systems and processes for operational excellence.

Skills

Organisational Skills

Leadership Skills

Interpersonal Skills

Proactive Mindset

Education

Degree in Finance

Degree in HR

Degree in Marketing

Degree in Business

Job description

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Operations Support Manager – Sub-Contractor

An exciting opportunity to join a growing Sub-contractor that is looking for Operational support in the running of the organisation.

Location: - London (Home Based with bi-weekly site visits)

Role Description

The Resolute Group, on behalf of our client – a growing infrastructure sector subcontractor – is recruiting an Operations Support Manager to work closely with the Senior Leadership Team.

As the business continues to grow, we are seeking a dynamic individual to support the day-to-day running of the back office operations, ensuring that all functions work together strategically and efficiently.

Operational business streams you will oversee include:

• HR
• Finance
• Compliance
• Health & Safety
• Procurement
• Marketing & Communications

Each of these areas has capable individuals handling daily tasks, but this role focuses on connecting and aligning the departments, building the bigger picture strategy as the business scales.

Key Responsibilities:

• Provide hands-on support when departments face tight deadlines, audits, illness, or holidays — this is not just a management role but requires a proactive, "roll your sleeves up" approach.
• Work alongside the MD, FD, and OD to manage, support, and develop personnel across all operational departments.
• Review and enhance systems, processes, and training programs to support continual business growth and operational excellence.
• Act as the strategic link between departments, driving collaboration, efficiencies, and best practices across the business.

Ideal Candidate Profile:

• Experience working within an SME environment (circa 40+ employees), with an understanding of the unique challenges and opportunities this presents.
• Comfortable managing multiple departments and leading both strategic initiatives and day-to-day operational needs.
• Strong organisational, leadership, and interpersonal skills.
• Proactive mindset with a hands-on, team-first attitude, able to communicate from the MD down to the graduates in the business.

This is an excellent opportunity for someone who thrives in a varied role and is passionate about building high-performing business functions within a growing organisation.

Qualifications & Experience

• Ideally, a degree in a relevant subject (Finance, HR, Marketing, Business)
• Experience is key, being able to demonstrate how you have managed and developed different departments before within an SME (Under 200 people)

PLEASE NOTE

You must be living and eligible to work in the UK to apply for this position

If you are interested in applying for this role please apply via this link or contact Phil Crew via LinkedIn or call The Resolute Group on 01332 653 911

All correspondence will be dealt with in the strictest of confidence.