Operations Support Executive

TN United Kingdom; London; On-site; GBP 33,000 - 37,000; Full time

Job summary

A leading recycling service in London is seeking an Operations Support Executive to enhance operational efficiency at their North Acton depot. The role involves coordinating drivers, managing administrative tasks, and ensuring smooth shift operations. Candidates should possess excellent communication skills and be adaptable to changing priorities, with proficiency in Microsoft Office. Benefits include enhanced maternity/paternity schemes, a company pension, and generous holiday allowances.

Benefits

Enhanced maternity/paternity schemes

Regular company events and recognition

Company pension

25 days holiday plus bank holidays

Qualifications

• Strong communication and organisational skills required.
• Proficiency in Microsoft Office (Outlook, Word, Excel) is essential.

Responsibilities

• Support dispatch and administrative tasks, reporting to Ops Supervisors.
• Manage driver issues and communicate updates to the team.
• Coordinate between shifts to ensure continuity.

Skills

Excellent communication skills

Strong organisational abilities

Adaptability to changing priorities

Ability to remain calm under pressure

Tools

Microsoft Office

Job description

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Operations Support Executive

We are seeking an organised and enthusiastic Operations Support Executive to join our Operations Depot in North Acton, London. The role involves supporting our drivers and ensuring smooth shift operations.

Salary: Starting at £33,750 per annum, with potential to earn up to £37,000 as you progress.

About First Mile

First Mile is London’s leading recycling service, serving over 30,000 locations. We need a capable individual to coordinate our drivers and fleet, ensuring efficient operations.

The Role

The Operations Support Executive facilitates daily operational functions, assisting Transport and Service Supervisors by managing administrative tasks related to fleet and driver coordination.

Shifts

Two shifts are available, operating on a 4 days on, 2 days off rota, with each shift lasting 10 hours. Start times alternate to support various rounds:

• AM: 06:00 - 16:00 / 08:00 - 18:00
• PM: 18:00 - 04:00 / 20:00 - 06:00

Responsibilities

• Support dispatch and administrative tasks, reporting to Ops Supervisors
• Manage driver issues and communicate updates to the team
• Coordinate between shifts to ensure continuity
• Assist with holiday coverage and customer-related issue resolution
• Maintain logs of driver and vehicle activities
• Support dispatching drivers efficiently, including on weekends
• Contribute to investigations into customer issues

Requirements

• Excellent communication skills
• Strong organisational abilities
• Adaptability to changing priorities
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Ability to remain calm under pressure

Benefits

• Enhanced maternity/paternity schemes
• Regular company events and recognition
• Company pension
• 25 days holiday plus bank holidays, with additional days based on service

We are committed to diversity and equal opportunities. All applicants are welcome.