Executive Support Assistant

TN United Kingdom; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading professional services firm is seeking an Executive Support Assistant to provide high-level administrative support. This role involves managing schedules, coordinating meetings, and ensuring smooth operations. Ideal for someone eager to develop their career in a dynamic environment, the position offers opportunities for personal and technical skill enhancement.

Qualifications

• Experience with desktop applications is desirable; willingness to learn is essential.
• Strong organizational skills and self-motivation are crucial.
• Excellent communication and time management abilities.

Responsibilities

• Management of stakeholder diaries and preparation for meetings.
• Proactive organization of travel logistics and stakeholder meeting management.
• Drafting and proofreading internal and external correspondence.

Skills

Organizational skills

Communication

Time management

Discretion

Attention to detail

Tools

Microsoft Suite

Job description

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Description

Summary: At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information.

Those working as assistants and office support at PwC will provide high-level administrative support to senior executives, including managing their schedules, coordinating meetings, and handling confidential information. You will play a crucial role in maintaining smooth operations and effective communication within the organisation.

Role: Executive Support Assistant

Location: Jersey

Line of Service: Business Enablement

Grade: Senior Associate

Contracted Hours per Week: 37.5 hours

PwC Channel Islands Overview:

PwC is a highly dynamic professional services firm offering Advisory, Tax, Audit, and other assurance services to a large portfolio of international and local clients. The Channel Islands firm employs 600+ staff across Jersey, Guernsey, and Alderney and is part of an international network of 151 PwC firms employing over 364,000 staff.

Job Summary:

PwC offers an exciting opportunity to be part of a growing team of Executive Support Assistants within the Operations team who are passionate about supporting business priorities for Partners and Directors across the Channel Islands (BCI).

This is a fantastic opportunity for the right individual to:

1. Be an integral part of the wider Executive Support team, supporting PwC stakeholders across the BCI.
2. Develop personal and technical skills to enhance career growth.
3. Expand networks across PwC.
4. Broaden understanding of the firm.

The role is suitable for someone looking to start their career at PwC, willing to support the Executive Support team and wider BCI stakeholders. You will work as part of a multidisciplinary team, with a passion and ability to upskill yourself.

The role requires high self-management, personal responsibility, prioritisation, organisation, and workload management. A customer service mindset, good technical skills, and awareness of current and emerging technology are essential.

Responsibilities:

Responsibilities include:

• Core Responsibilities:

1. Management of stakeholder diaries, ensuring they have all necessary documents for meetings and are well prepared.
2. Proactive research, organisation, and delegation of travel logistics (visas, accommodation, flights, taxis, etc.).
3. Stakeholder meeting management, including preparation (briefing notes, slides, bios) and attendance (minutes, transcriptions, follow-up actions).
4. Project coordination: carrying out specific projects and research, attending meetings to understand requirements, supporting actions, and interacting with project teams.
5. Drafting, producing, and proofreading internal and external correspondence and documentation, ensuring quality, accuracy, relevance, and compliance with PwC guidelines.
6. Monitoring stakeholder mailboxes, engaging with stakeholders on matters requiring decisions.
7. Understanding stakeholder priorities to optimise their time management.
8. Applying regulatory and data management compliance policies.
9. Managing stakeholder compliance with policies and deadlines, delegating transactional work as appropriate.
10. Supporting the Firm's Client Relationship Management system (Salesforce).
11. Ensuring timely and accurate timesheet completion in line with policies.

• Collective responsibilities:

1. Event management: organising meetings, training, and events, liaising with external suppliers, booking venues, and ordering refreshments.
2. Assisting with general office queries (printing, photocopying, binding, scanning, laminating).
3. Securing documentation and signatures, arranging signing and e-signatures.
4. Identifying efficiencies within the team and stakeholders.
5. Engaging with technological advances and supporting firm-wide developments, especially for ELs.
6. Providing LoS support to teams where needed.

• Ad-hoc responsibilities:

1. Supporting stakeholders with managing social media accounts, content curation, and linking with marketing teams.
2. Supporting stakeholders with expense and invoice preparations, ensuring policy compliance.
3. Assisting in upskilling Firmwide systems.
4. Building relationships and supporting firm-wide initiatives (CSR, sports, wellbeing, etc.).
5. Providing Workplace Operations support during busy periods.
6. Resolving or escalating enquiries and issues, supporting other stakeholders as needed.
7. Travel booking for onboarding new joiners.

Direct Reports:

● Reports to: Operational Team Leader

● No direct reports into this role.

Qualifications & Certifications:

● Experience with desktop applications (Microsoft Suite) is desirable; willingness to learn is essential.

Skills & Experience Required:

Essential skills:

• Enthusiastic, positive attitude, eager to learn and develop.
• Strong organisational skills and self-motivation.
• Prioritisation skills, ability to multitask and work under pressure.
• Excellent communication and time management.
• Proactive, flexible decision-making ability.
• Discretion, confidentiality, professionalism.
• Interpersonal skills and relationship-building ability.
• Curious mindset towards technology and adaptability.
• Accurate time recording and capacity management.
• Knowledge of inclusivity, diversity, and global mindset.
• Flexibility and agility in supporting business objectives.
• Attention to detail.

Desirable skills:

• Participation in firm pilots for system improvements.
• Minute-taking experience.
• Data manipulation, visualization, and insights understanding.

Travel Requirements: Up to 20%

Available for Work Visa Sponsorship? No

Government Clearance Required? Yes

Job Posting End Date: [Insert date]