Clinical Support Specialist - Central England and Wales

ZOLL Medical Corporation; London; Remote; GBP 30,000 - 45,000; Full time

Job summary

ZOLL Itamar UK is seeking a Regional Clinical Support Specialist for Central England and Wales. This role focuses on educating and supporting clients regarding the WatchPAT technology, requiring strong clinical skills and a customer service-oriented approach. The position involves regular travel and collaboration with various teams.

Qualifications

• At least three years’ experience in sleep medicine as a technician or physiologist.
• Background in clinical training is an advantage.
• Residence in or around Central England or Wales.

Responsibilities

• Provide technical and clinical training to staff in accounts.
• Assist clients with clinical questions.
• Visit clients regularly to educate and support their staff.

Skills

Clinical training

Customer service

Presentation skills

Self-discipline

Education

Bachelor's Degree in Bio Engineering / Biomedical

Job description

Itamar

At ZOLL, we're passionate about improving patient outcomes and helping save lives.

We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

ZOLL Itamar is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests to aid in the diagnosis of respiratory sleep disorders. Our core product is the WatchPAT️ family, a revolutionary FDA-cleared portable home sleep apnea test device, that is based on proprietary signal and analysis. 80% of patients who have sleep apnea are undiagnosed. We are committed to reach those undiagnosed patients and provide testing to promote wellness and enhance overall quality of life. WatchPAT️ is commercially available within major markets including the U.S., Japan, and Europe, and is the leading home sleep apnea test in the US. ZOLL Itamar’s corporate headquarters, research and development and manufacturing are located in Israel with U.S. headquarters based in Atlanta, GA.

Job Type

Remote - Central England

Job Summary

ZOLL Itamar UK is looking for a new Regional Clinical Support Specialist (RCSS) for Central England and Wales.

The Regional Clinical Support Specialist (RCSS) will play a central role in further growth of the WatchPAT market share in Central England and Wales, and assuming responsibility for educating, training, and supporting clients and leads in this territory and beyond.

This role requires strong clinical and organisational skills, a customer service-oriented approach, and close collaboration with EMEA Area Business Director, UKI Country Manager, a team of RCSSs, and technical support teams.

Essential Functions

• Provide technical and clinical training to staff in accounts.

• Assisting clients with clinical questions.

• Educating clients and potential leads about Itamar’s technology and its advantages.

• Visit clients on a regular basis to educate and support the clients’staff.

• Manage communication and collaboration with local KOLs.

Required/Preferred Education and Experience

• Bachelor's Degree Bio Engineering / Bio medical / similar preferred

• 1-3 years At least three years’ experience in sleep medicine, either as sleep technician / Respiratory physiologist. preferred

• Residence in or around the Central England or Wales.

• Background in clinical training (mentoring new staff) – an advantage.

Knowledge, Skills and Abilities

• Ability to deliver a presentation.

• Readiness to travel within the UK (about 50% percent of time) and from time to time International travel. (car allowance/company car will be provided).

• Self-discipline, and ability to manage your own schedule.

Preferred Languages

• English - Advanced

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing - Occasionally

• Walking - Occasionally

• Sitting - Constantly

• Talking - Occasionally

• Hearing - Occasionally

• Repetitive Motions - Frequently

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

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