Operations Support Coordinator

Confidential; Manchester, Salford; On-site; GBP 28,000 - 32,000; Full time

Job summary

Swinton is seeking an Operations Support Coordinator to ensure smooth administrative operations across the business. The role focuses on commercial and compliance administration, document management, and bid support, with a strong emphasis on accuracy and process discipline.

Based in Manchester, this office-based position offers a salary between £28,000 and £32,000, a standard 8:00–16:30 schedule with an early finish on Fridays, and a proactive, detail-oriented candidate who can manage multiple

Qualifications

• Proven operations administration experience in a process-driven environment.
• Proficiency in Excel and Microsoft 365; familiarity with Xero and DraughtHub.
• Meticulous record-keeping and documentation.

Responsibilities

• Process incoming order confirmations promptly into job and invoicing records.
• Monitor sales invoices and maintain the invoicing log, ensuring accuracy.
• Administer client and supplier onboarding paperwork efficiently.
• Maintain an up-to-date quotation log, tracking status and prompts for follow-ups.
• Own and maintain the Training & Competency Matrix, ensuring all certifications are current.
• Administer security clearance and vetting submissions for client projects.
• Support recruitment and onboarding processes, managing logistics and documentation.
• Control day-to-day document management and assist with internal audits.
• Coordinate evidence for certification body audits, ensuring compliance readiness.
• Complete client PQQs and supplier appraisals efficiently from the controlled information library.
• Maintain the standard PQQ answer library for quick turnaround times.
• Conduct general office administration, including meeting arrangements and visitor management.
• Support company events and exhibitions with logistics and paperwork.

Tools

Xero

DraughtHub

Job description

Operations Support Coordinator

Swinton

28,000 - 32,000

Office based

8am - 4.30pm with early finish on Friday

Our client, a dynamic and innovative engineering organisation is seeking a proactive and detail-oriented Operations Support Coordinator to play a pivotal role in their operations.

As an Operations Support Coordinator, the individual will be responsible for a variety of crucial tasks, ensuring the smooth running of administrative processes across the organisation.

Key responsibilities include:

Commercial Administration

• Process incoming order confirmations promptly into job and invoicing records.
• Monitor sales invoices and maintain the invoicing log, ensuring accuracy.
• Administer client and supplier onboarding paperwork efficiently.
• Maintain an up-to-date quotation log, tracking status and prompts for follow-ups.

Operations & Compliance Administration

• Own and maintain the Training & Competency Matrix, ensuring all certifications are current.
• Administer security clearance and vetting submissions for client projects.
• Support recruitment and onboarding processes, managing logistics and documentation.

Management System & Audit Support

• Control day-to-day document management and assist with internal audits.
• Coordinate evidence for certification body audits, ensuring compliance readiness.

Bid & PQQ Support

• Complete client PQQs and supplier appraisals efficiently from the controlled information library.
• Maintain the standard PQQ answer library for quick turnaround times.

Office Operations

• Conduct general office administration, including meeting arrangements and visitor management.
• Support company events and exhibitions with logistics and paperwork.

Person Requirements:

To excel in this role, candidates should possess:

• Proven operations administration experience in a process-driven environment.
• Strong proficiency in Excel and Microsoft 365; familiarity with Xero and DraughtHub is a plus.
• A meticulous approach to record-keeping and documentation
• Confidence in communicating and chasing information from busy stakeholders.
• Discretion with confidential information, demonstrating GDPR awareness.

We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace.

We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.

We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels UK is an Equal Opportunities Employer.