Operations and Administration Coordinator

Morgan Spencer Recruitment; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid working after probation

Job summary

Morgan Spencer Recruitment is seeking an Operations and Administration Coordinator for an office-based role in London. The position runs a 45-hour week on a rota from Tuesday to Saturday, with an option to work from home up to two days per week after a six-month probation period.

You'll coordinate operational and logistical requests, ensuring accurate service delivery and professional client support. The role requires adaptability, calmness under pressure, and strong organisational skills.

Qualifications

• Experience in office administration, operations or logistics.
• Experience using Xero.
• Proficiency in Microsoft 365.

Responsibilities

• Coordinate and manage a variety of operational and logistical requests.
• Arrange deliveries, collections and concierge-style services for clients.
• Liaise with suppliers, customers and internal stakeholders to ensure seamless service delivery.
• Maintain accurate records and documentation using Xero and Microsoft 365.
• Prioritise multiple requests while working to tight deadlines.
• Ensure all tasks are completed with exceptional attention to detail.
• Provide a consistently high level of customer service and professionalism.
• Support the wider team with administrative and operational requirements.

Skills

Organised

Attention to detail

Communication

Calm under pressure

Prioritisation

Customer focus

Tools

Xero

Microsoft 365

Job description

Operations and Administration Coordinator

Office-based Monday to Friday

Tuesday to Saturday working

This is not a Monday to Friday 9am to 5pm role!

Working Hours

The business operates Tuesday to Saturday - a 45 hour working week on a rota between the following hours;

• Tuesday to Friday 11am to 9pm
• Saturday 9am to 9pm

The role is fully office-based initially, with the opportunity to work from home up to two days per week following successful completion of a six-month probation period.

The Opportunity

An exciting opportunity has arisen for a highly organised and proactive Operations and Administration Coordinator to join a fast-paced, customer-focused business supporting a discerning and high-profile client base.

This role would suit a strong administrator, coordinator or second-jobber looking to take the next step in their career. You will be responsible for coordinating a wide range of operational and logistical requests, ensuring exceptional service delivery and maintaining the highest standards of accuracy and professionalism.

No two days will be the same, so the successful candidate will need to adapt, calm under pressure and confidently manage multiple priorities.

Key Responsibilities

• Coordinate and manage a variety of operational and logistical requests
• Arrange deliveries, collections and concierge-style services for clients
• Liaise with suppliers, customers and internal stakeholders to ensure seamless service delivery
• Maintain accurate records and documentation using Xero and Microsoft 365
• Prioritise multiple requests while working to tight deadlines
• Ensure all tasks are completed with exceptional attention to detail
• Provide a consistently high level of customer service and professionalism
• Support the wider team with administrative and operational requirements

About You

We are looking for someone who is:

• Highly organised with exceptional attention to detail
• A confident and professional communicator, both written and verbal
• Calm under pressure and able to manage multiple priorities simultaneously
• Customer-focused, with a genuine commitment to delivering outstanding service
• Proactive and willing to take ownership of tasks
• Comfortable working within a fast-paced environment
• Professional, trustworthy and discreet
• Previous experience in office administration, operations or logistics
• Experience using Xero
• Proficiency in Microsoft 365
• Excellent organisational and time-management skills
• Strong written and verbal communication skills

What's on Offer

• Opportunity to join a growing and dynamic business
• Varied role with exposure to a wide range of operational responsibilities
• Supportive team environment
• Hybrid working opportunity following probation

Morgan Spencer is committed to equality, diversity, and inclusion. We welcome applications from all suitably qualified candidates regardless of background, identity, or circumstance.

Confidentiality & GDPR

All applications are handled with the strictest confidentiality and processed in accordance with UK GDPR and data protection legislation. Your personal information will only be used for recruitment purposes and will never be shared without your consent.