Operations Support Co-ordinator

St. James’s Place; St Albans; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a proactive individual for an entry-level administrative role. This position offers the opportunity to support senior managers in Wealth Management, coordinating meetings and managing workflows. The role emphasizes strong communication and IT skills, particularly in Microsoft Office, while fostering relationships across the business. With a fixed-term contract, you'll enjoy a supportive environment that values innovation and personal growth. Join a team passionate about excellence and make a meaningful impact in a collaborative setting.

Benefits

Discretionary annual bonus

28 days annual leave plus bank holidays

Private medical insurance

10% non-contributory pension

Qualifications

• Strong IT capability in Microsoft Office: Word, Excel & PowerPoint.
• Excellent written and verbal communication skills.

Responsibilities

• Provide administrative support to Wealth Management senior managers.
• Coordinate digital meeting packs and maintain Salesforce records.
• Support local community events and manage stakeholder relationships.

Skills

Prioritisation Skills

Coordination Skills

Microsoft Office

Communication Skills

Relationship Building

Job description

Posted on: 01/05/2025 – Application Deadline: 12/05/2025

Are you ready tochart your own career path? At SJP we need talented individuals like yourselfto support our evolving culture. If you’re seeking an employer that ispassionate about excellence, innovation and autonomy, SJP could be the placefor you.

At a glance:

Workplace Type: On-Site

Employment Type: 6 month Fixed-Term Contract

Seniority: Entry Level

The role:

To provide professional administrative and operational support to a team of Wealth Management (WM) senior managers. To assist and support them in prioritising delivery of targets and manage workflows via planning and operational structure to achieve their objectives.

What you'll be doing:

• Coordinate and prepare digital meeting packs including sourcing and formatting MI when required
• Support Business Partners with Salesforce records to ensure Partner Interactions are recorded and up to date
• Extract data from platforms such as power BI and Salesforce to provide progress updates to managers
• Where applicable support Location Partnership events such as workshops and peer groups, carry out associated tasks to ensure relevant preparation takes place including obtaining information from subject matter experts.
• Support facilitating local community events in both the buildup and on the day to ensure the events run smoothly, ranging from registration to a point of contact on the day for attendees to resolve an queries
• Manage and maintain relationships with key stakeholders across the business to support building knowledge to assist the management team and the Partnership with day-to-day queries.
• Develop an awareness of the WM business plan to ensure activity is aligned to delivery against our strategic priorities
• Reprioritise workload to ensure that all urgent work is actioned in a timely manner.
• Be involved and contribute at team meetings. Take minutes if required and ensure actions are followed up on.
• Provide holiday cover for other team members where necessary.
• Proactively offer support to the national operations team during quieter periods
• Where required, provide reception cover ensuring switchboard is operating within office opening times and guests are greeted professionally and signed in within our security procedures.
• Ensure any facilities issues are raised and monitored as reported.
• Develop and review processes and ways of working to improve efficiency and adapt to business needs
• Where required, support the wider Partnership Operations with the delivery of projects

Nature and Scope of Impact:

• The impact of this role is wide ranging and impacts from day-to-day interactions with the specialism and location together with managers, hub teams and third-party providers.

Who we're looking for:

Job Functional Knowledge:

• Strong prioritisation and co-ordination skills
• Strong IT capability in Microsoft Office: Word, Excel & PowerPoint, etc with the ability to be able to assist and utilise MI data to provide relevant reports
• Excellent written and verbal communication skills, appropriate to all levels.
• A varied and comprehensive knowledge of how all the different roles operate within the Division.
• Willingness to make own decisions on prioritising workload and taking responsibility for own tasks
• Responsibility for maintaining the image of the SJP brand.

Business Expertise:

• Ability to build strong relationships with others by delivering on promises, and by dealing effectively and courteously with queries.
• Prioritisation of workload to ensure all work is completed to timeframes effectively.
• Ability to work independently and use own initiative as well as being able to work as part of the team, supporting team members where required.
• Approach works positively with a can-do attitude and take ownership of self
• Act as an advocate promoting the culture of St. James’s Place.
• You must be able to work in the St Albans office 5 days a week.

What's in it for you?

We reward youfor the work you do, whether that’s through our discretionary annual bonus scheme that reflects bothpersonal and company performance, competitive annual leave allowance (28 daysplus bank holidays, with the option to purchase an additional 5 days), oronline rewards platform with a variety of discounts.
We also havebenefits to support whatever stage of life you are in, including:

• Competitive parental leave (26 weeks full pay)
• Private medical insurance (optional taxable benefit)
• 10% non-contributory pension (increasing with length of service)
  

Reasonable Adjustments

We're an equalopportunities employer and want to ensure our recruitment process is accessibleand inclusive for all, if you require reasonable adjustment(s) at any stageplease let us know by emailing us at [e-mail]
Research tells usthat applicants (especially those from underrepresented groups) can be put offfrom applying for a role if they do not meet all the criteria or have been onan extended career-break. If you think you would be a good match for this role andcan demonstrate some transferable experience please apply, regardless ofwhether you tick every box.

What's next?

If you're excitedabout this role and believe you have the skills and experience we're lookingfor, we'd love to hear from you! Please submit an application by clicking‘apply’ below and our team will be in touch.
As a businessregulated by the FCA we would advise you to familiarise yourself with theconduct regulations and in particular consumer duty obligations prior to aninterview with SJP.