Coordinator - Operations Support

St. James’s Place; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an enthusiastic individual to join their Operations Support team. This entry-level role offers a unique opportunity to provide exceptional service at the reception, ensuring visitors feel welcomed and valued. You will play a crucial role in supporting the team with various administrative tasks, including diary management and event coordination. With a focus on building strong relationships and delivering high-quality service, this position is perfect for someone who thrives in a dynamic environment. Join a forward-thinking company that values diversity and offers a supportive culture, where your contributions will make a real difference.

Benefits

Private Medical paid for by Company

Non-Contributory Pension – 10%

Parental leave – 6 months full pay

28 days holiday entitlement plus bank holidays

Qualifications

• Previous reception experience in a corporate environment is preferred.
• Strong administration skills with knowledge of Microsoft packages.

Responsibilities

• Manage reception duties, greet visitors, and handle phone calls.
• Assist with diary management and meeting scheduling.
• Support the team in preparing communications and event organization.

Skills

Reception experience

Communication techniques

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Administration skills

Tools

MS Office

Job description

St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and responsible business choices at the heart of everything we do. We believe in the value of difference and know that diverse teams can help us problem solve and innovate for clients.

We look for people to join SJP to make an impact and to contribute to our culture which is based around long-term relationships, doing the right thing, and being the best version of ourselves.

Location: London - Kingsway Office

Workplace Type: On-Site

Employment Type: Fixed-Term Contract

Seniority: Entry Level

Our Operations Support team are seeking a full-time person to join them on an exciting journey to provide a first-class service to all visitors at our locations, provide a support function to a team of Managers and support reception activity whilst working towards the achievement of all key Business objectives.

This role is client facing – welcoming visitors to our office at Reception, ensuring they are greeted appropriately and effectively and in line with SJP standards.

What you’ll be doing:

• Reception Duties – meeting and greeting, directing visitors appropriately, answering phone calls and general housekeeping of Reception.
• Assisting with diary management, meeting scheduling, creating meeting packs.
• Supporting the team with preparing communications using MS Office.
• Supporting events taking place in the location.
• Dealing effectively with key stakeholders within the business visiting the location or on the phone.

We are looking for someone who has:

• Previous Reception experience, preferably within a Corporate environment.
• Ability to build strong relationships by employing a broad range of communication techniques.
• Strong administration skills, with good knowledge of Microsoft packages, such as Excel, PowerPoint and Outlook.
• Willingness to make own decisions on prioritising workload and taking responsibility for own tasks.

What's in it for you?

• Private Medical paid for by Company.
• Meaningful protection benefits with real value, such as 10X life cover, PHI, and critical illness.*
• Non-Contributory Pension – 10% (increasing with length of service up to 15%) with further pension matching.
• Parental leave – 6 months full pay
• 28 days holiday entitlement plus bank holidays (based on full-time equivalent) with the option to buy up to an additional 5 days holiday

*Not applicable to Fixed-Term Contracts (standard uplift applies in lieu of the protection benefits)

Flexible Working
We know that everyone works best in different ways, at different times and in different environments. We have introduced a hybrid working policy to provide greater flexibility for part-time work, job-sharing, remote working, and flexibility on hours. Our people are encouraged to work in a flexible way that suits their lifestyle, so please ask the question and start a conversation!

Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.

Reasonable Adjustments
We're an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all, if you require reasonable adjustment(s) at any stage please let us know by emailing us at [e-mail]

What's next?

Our team will be in touch. As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.

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