Operations Support Agent

Jobandtalent; Greater London; On-site; GBP 21,000 - 29,000; Full time

Job summary

Jobandtalent is seeking a detail-oriented operations assistant to support day-to-day logistics tasks in a fast-paced environment. You will handle data entry, emails, and internal systems while coordinating with drivers and the wider team to resolve failed deliveries and collections.

Ideal candidates are reliable, proactive and able to follow established processes with accuracy, contributing to smooth shipment handling and timely task completion.

Qualifications

• Competent using computers and able to learn new systems quickly.
• Comfortable handling data, emails and internal systems.
• Able to work independently using own initiative.
• Strong communicator with good attention to detail.
• Ability to work in fast-paced environment with deadlines.
• Reliable, professional and eager to learn.
• Ability to follow processes and controls accurately.

Responsibilities

• Supporting day-to-day operations.
• Shipment investigations.
• Managing failed delivery/collection scenarios.
• Data entry and communication with drivers.
• Investigating failed deliveries and collections.
• Supporting wider team with day-to-day operational tasks.

Skills

Computer literacy

Data handling

Independent work

Team collaboration

Communication skills

Attention to detail

Deadline driven

Reliability

Process adherence

Operational support

Shipment investigations

Delivery/collection issue handling

Data entry

Driver liaison

Job description

• Competent and confident using computers and able to learn new systems quickly
• Comfortable working with data, emails and internal systems
• Able to work independently and use their own initiative
• Equally comfortable working as part of a wider operational team
• Strong communicators with good attention to detail
• Able to work effectively in a fast-paced environment with strict deadlines
• Reliable, professional and willing to learn
• Able to follow processes and controls accurately
• Supporting the day-to-day operation
• Shipment investigations
• Failed delivery/collection management
• Data entry and communication with drivers
• Investigating failed deliveries and collections
• Supporting the wider team with day-to-day operational tasks.