Operations Support Agent

Barker Ross Group; City Of London; On-site; GBP 39,950,000 - 44,083,000; Full time

Job summary

Barker Ross Group in Crayford is seeking an Operations Support Agent to join a busy operation. You will support day-to-day activities, handle customer enquiries, manage shipments and coordinate with drivers and other stations.

This is a long-term role with Monday to Friday, 40 hours per week and AM/PM shifts. Start ASAP with potential for permanent employment and a competitive hourly rate of £14.02.

Qualifications

• Experience in operations, administration or customer service roles is beneficial.
• Ability to learn new systems quickly and work with data and emails.
• Strong attention to detail and reliability.
• Good communication and teamwork, with the ability to work independently.
• Reliable, professional and able to work under pressure.

Responsibilities

• Dealing with customer enquiries
• Investigating shipments
• Managing failed deliveries and collections
• Data entry and updating internal systems
• Communicating with drivers, customers and other stations
• Following processes and ensuring information is accurate
• Working to deadlines in a busy environment

Skills

Data entry

Attention to detail

Email handling

Independent worker

Team collaboration

Reliability

Reliability

Job description

Barker Ross are currently recruiting for an Operations Support Agent to join a busy operation in Crayford.

This is a great opportunity for someone looking for a long-term role, with the potential to move into permanent employment for the right person.

The role:

• 14.02 per hour
• Monday to Friday
• 40 hours per week
• AM and PM shifts available
• Start date: ASAP
• Long-term opportunity
• Potential for permanent employment

What you'll be doing:

You’ll be supporting the day-to-day operation and helping to keep everything running smoothly. Your responsibilities will include:

• Dealing with customer enquiries
• Investigating shipments
• Managing failed deliveries and collections
• Data entry and updating internal systems
• Communicating with drivers, customers and other stations
• Following processes and ensuring information is accurate
• Working to deadlines in a busy environment

We're looking for someone who:

• Is confident using computers and can learn new systems quickly
• Has good attention to detail
• Is comfortable working with data and emails
• Can work independently and use their own initiative
• Is confident communicating with different people
• Works well as part of a team
• Is reliable, professional and willing to learn
• Can stay organised and work well under pressure

Previous experience in operations, administration, customer service, logistics, transport or a similar role would be beneficial.

If you’re looking for a long-term opportunity with the chance to progress, we’d love to hear from you.

Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.