Operations Planner: Utilities & Traffic Scheduling

The Clancy Group; East Malling; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Pension

Healthcare

Holiday allowance 24-26 days

Clancy Xtras depts discounts

Cycle to work scheme

Employee Assistance Programme

Job summary

The Clancy Group in Snodland is seeking a Planner to turn work requests into clear, achievable plans that set our operational teams up for success. You will be a key link between customers, operations and systems to ensure everyone knows what to do, when, and how.

This fast-paced role requires strong organisation, problem-solving and the ability to stay calm while juggling priorities. A customer-focused mindset is essential.

Qualifications

• Experience planning in a fast-moving environment.
• Ability to translate requirements into clear work instructions.
• Strong organisation and proactive problem-solving.
• Comfort communicating with diverse teams and customers.

Responsibilities

• Plan and schedule work for operational teams using various systems.
• Translate requirements into clear, actionable work instructions.
• Monitor jobs from start to finish, track progress and update systems.
• Serve as a first contact for operations, helping resolve issues quickly.
• Liaise with colleagues and customers to manage expectations and priorities.
• Raise, process and close traffic management, footway and road closure notices and permits.
• Ensure planning and permit activity is completed accurately and on time.

Skills

Planning and scheduling

Requirements translation

Progress monitoring

Stakeholder communication

IT systems familiarity

Tools

IT systems software

Job description

The Clancy Group in Snodland is seeking a Planner to turn work requests into clear, achievable plans that set our operational teams up for success. You will be a key link between customers, operations and systems to ensure everyone knows what to do, when, and how.

This fast-paced role requires strong organisation, problem-solving and the ability to stay calm while juggling priorities. A customer-focused mindset is essential.