Planner

The Clancy Group; East Malling; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Pension

Healthcare

Holiday allowance 24-26 days

Clancy Xtras depts discounts

Cycle to work scheme

Employee Assistance Programme

Job summary

The Clancy Group in Snodland is seeking a Planner to turn work requests into clear, achievable plans that set our operational teams up for success. You will be a key link between customers, operations and systems to ensure everyone knows what to do, when, and how.

This fast-paced role requires strong organisation, problem-solving and the ability to stay calm while juggling priorities. A customer-focused mindset is essential.

Qualifications

• Experience planning in a fast-moving environment.
• Ability to translate requirements into clear work instructions.
• Strong organisation and proactive problem-solving.
• Comfort communicating with diverse teams and customers.

Responsibilities

• Plan and schedule work for operational teams using various systems.
• Translate requirements into clear, actionable work instructions.
• Monitor jobs from start to finish, track progress and update systems.
• Serve as a first contact for operations, helping resolve issues quickly.
• Liaise with colleagues and customers to manage expectations and priorities.
• Raise, process and close traffic management, footway and road closure notices and permits.
• Ensure planning and permit activity is completed accurately and on time.

Skills

Planning and scheduling

Requirements translation

Progress monitoring

Stakeholder communication

IT systems familiarity

Tools

IT systems software

Job description

Planner

£30,000 - £34,000

Snodland

We Care

That’s why we need people like you. People who appreciate their role in helping others to be successful.

Work orders don’t plan themselves — and that’s where you come in.

As a Planner, you’ll be right at the start of the process, turning work requests into clear, achievable plans that set our operational teams up for success. You’ll be a key link between customers, operational colleagues and systems, making sure everyone knows what needs to happen, when, and how.

This is a fast-paced role, ideal for someone who enjoys organisation, problem-solving and being the go-to person when things need sorting.

Here are some of the activities you will be involved in…

• Planning and scheduling work for operational teams using a range of systems
• Translating requirements into clear, accurate work instructions
• Monitoring jobs from start to finish, tracking progress and updating systems
• Acting as a first point of contact for operational teams, helping to resolve issues quickly
• Liaising with colleagues and customers to manage expectations and priorities
• Raising, processing and closing traffic management, footway and road closure notices and permits
• Making sure all planning and permit activity is completed accurately and on time

We’d love to hear from you if…

You have experience working in a busy, fast-moving environment where priorities change and decisions need to be made quickly.

You’ll be highly organised, confident communicating with a wide range of people and comfortable using IT systems to manage work and data. A customer-focused mindset is essential, along with the ability to stay calm, focused and proactive when juggling multiple tasks.

If you like structure, problem-solving and being at the centre of operations, this is a great opportunity to build a career within utilities.

Our Company

Every day we work smarter, greener and use our imaginations.

Our purpose at Clancy is simple - we make life better for everyone’s growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more.

We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment.

Benefits

In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24-26 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury’s, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme.

Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate.

We are proud signatories of the Armed Forces Covenant and Disability Confident Committed.